Sheraton Puerto Rico Resort & Casino | Hotel in San Juan

| 8.9 (574 Reviews) |   Pet Friendly  11 Bathrooms  40 Guests
Isla Grande Hotel | Sheraton Puerto Rico Resort & Casino

Hotel in Isla Grande, San Juan

Sheraton Puerto Rico Resort & Casino offers a fitness center and dining options on site as well as guest rooms with free Wi-Fi. The hotel is just over 2 miles from Historic Old San Juan. Sheraton Puerto Rico Convention Center Hotel & Casino features a 4-story, outdoor deck with a spacious infinity swimming pool. Guests will also enjoy the hotel's casino, which boasts over 400 slot machines and 16 table games. After an intense workout in the fitness center, guests can relax with a massage in the spa. The guest rooms at the Puerto Rico Convention Center Sheraton feature comfortable Sweet Sleeper Beds with pillow-top mattresses and goose-down comforters. Floor-to-ceiling windows allow natural light as well as views of the city or San Juan Bay. After a busy day, guests can relax and watch the 40-inch flat-screen TV or listen to the iPod docking station. Guests at the Sheraton Convention Center & Casino Puerto Rico will enjoy a variety of dining options from the casual poolside bar and grille to the extensive room service menu. Choices Restaurant serves American and Puerto Rican dishes, and the District Lounge is a great place for a relaxing drink.

Sheraton Puerto Rico Resort & Casino is located in San Juan.

This 428 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Entertainment, Internet, and several others. This is a 4 star rated property and has over 574 reviews with the average score of 8.9 . Coming to San Juan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 428 Bedrooms Hotel if you want to learn more about this place in San Juan. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Puerto Rico Resort & Casino in San Juan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Puerto Rico Resort & Casino”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Wine/Champagne
  • Special diet meals (on request)
  • Coffee house on site
  • Fruit
  • Snack bar
  • Kids' meals
Parking
  • Parking on site
  • Parking garage
  • Parking
Activities
  • Beauty services
  • Evening entertainment
  • Fitness
  • Sauna
  • Spa lounge/Relaxation area
  • Cooking class
  • Locker rooms
  • Steam room
  • Live music/Performance
  • Bingo
  • Happy hour
  • Fitness center
  • Massage
  • Hot tub/Jacuzzi
  • Casino
  • Live sports events (broadcast)
  • Spa
  • Spa/Wellness packages
  • Yoga classes
  • Spa facilities
Entertainment
  • Board games/Puzzles
General
  • Family rooms
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Smoke-free property
  • Pet friendly
  • Safe
  • Elevator
Guest Services
  • Fax/Photocopying
  • Baggage storage
  • Shuttle service
  • Concierge
  • Babysitting/Child services
  • Packed lunches
  • Shared lounge/TV area
  • 24-hour front desk
  • Dry cleaning
  • Shuttle service (free)
  • Business center
  • Meeting/Banquet facilities
  • Ironing service
  • Valet parking
  • Express check-in/out
  • Car rental
  • Room service
  • Tour desk
  • ATM on site
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Outdoor pool (year-round)
Security/Safety
  • Security alarm
  • 24-hour security
  • Key card access
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Breakfast to-go containers
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Mobile app for room service
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Infinity pool
  • Swimming pool
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please be advised that the hotel has an incidental hold of $100 per night, the destination fee includes the following: resort fee includes-· daily complimentary shuttle to escambron beach and old san juan, · daily yoga classes, · daily aqua fitness, · daily salsa classes, · enhanced high speed internet access in guestrooms and public areas of the hotel, · two (2) complimentary bottles of water in guest rooms, replenish daily, · coffee and tea service in the room, replenished daily, · use fitness center open 24/7, · use of towels and chaise lounges at our lavish sun and pool deck, · free local calls, toll free calls access, rollaway: $40 per day, microwave: $30 per day, refrigerator: $30 per day, early check-ins and late checkouts are based upon availability at an additional cost. call 787-993-3641 for more information regarding cost, when traveling with pets, please note that an extra charge of $20 per room, per night applies, please also note that a pet cleaning fee of $150 per stay applies.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.02
Location:
9.34
Staff:
8.92
Facilities:
8.91
Comfort:
9.04
Cleanliness:
9.04
Kyle
Nov 14, 2025 08:00:00 AM
Review Score:   9
USA
Reviewer Type: Couple
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Traditional Room, 1 King
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
1 Queen bed(s) Bed
Traditional Room, 1 King

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Toilet paper, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap

General

Air conditioning, Trash cans, Safe, Key card access

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, Telephone, Radio, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Alarm clock, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels

Layout

Window
Traditional Room, 2 Queen Beds
Room Type: Double
Room Size: 29 m2
2 Queen bed(s) Bed
Traditional Room, 2 Queen Beds

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Toilet paper, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap

General

Air conditioning, Trash cans, Safe, Key card access

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Alarm clock, Linens

Kitchen

Coffee machine

View

City view

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels
Bay View Room, 1 King, Balcony
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Toilet paper, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap

General

Air conditioning, Trash cans, Safe, Key card access

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, Telephone, Radio, Pay-per-view channels

Outdoors

Balcony

Living Area

Sitting area, Desk

View

View, Sea view

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels
Superior Room, 1 King
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Toilet paper, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap

General

Air conditioning, Trash cans, Safe, Key card access

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, Telephone, Radio, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

View

View, Sea view

Bedroom

Childrens' cribs, Alarm clock, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels
Superior Room, 2 Queen Beds
Room Type: Double
Room Size: 29 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Toilet paper, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap

General

Air conditioning, Trash cans, Safe, Key card access

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, Telephone, Radio, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

View

View, Sea view

Bedroom

Childrens' cribs, Alarm clock, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels
Bay View Room, 2 Queen Beds, Balcony
Room Type: Double
Room Size: 29 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Toilet paper, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap

General

Air conditioning, Trash cans, Safe, Key card access

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, Telephone, Radio, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sitting area, Desk

View

View

Bedroom

Childrens' cribs, Alarm clock, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels
San Juan Suite, Bay View, 1 king, Sofa bed
Room Type: Double
Room Size: 93 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Air conditioning, Trash cans, Safe, Key card access

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels

Bathroom

Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Toilet paper, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap

Living Area

Sitting area, Desk

Outdoors

Patio

View

View, Sea view

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels
Presidential Suite, 1 King, Sofa bed, Bay View, Whirlpool
Room Type: Double
Room Size: 210 m2
1 King bed(s) Bed
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Air conditioning, Trash cans, Safe, Key card access

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, Telephone, Radio, Pay-per-view channels

Bathroom

Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Toilet paper, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Sofa, Desk

Outdoors

Patio

View

View

Bedroom

Childrens' cribs, Alarm clock, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels
Executive Suite, 1 King, Sofa bed, City view
Room Type: Double
Room Size: 63 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Air conditioning, Trash cans, Safe, Key card access

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels

Bathroom

Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Toilet paper, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Sofa, Desk

Outdoors

Patio

Bedroom

Childrens' cribs, Alarm clock, Linens

Kitchen

Coffee machine

View

City view

Room Amenities

Clothes rack, Sofa bed, Feather pillow, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Bay View Suite, 1 King, Sofa bed, Balcony
Room Type: Double
Room Size: 63 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Air conditioning, Trash cans, Safe, Key card access

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels

Bathroom

Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Toilet paper, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap

Outdoors

Balcony, Patio

Living Area

Sitting area, Desk

View

View

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock, Linens

Kitchen

Coffee machine

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels
Sundeck Suite, 1 King, Sofa bed
Room Type: Double
Room Size: 61 m2
1 King bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Air conditioning, Trash cans, Safe, Key card access

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels

Bathroom

Free toiletries, Toilet, Bathtub or shower, Body soap, Towels, Toilet paper, Shampoo, Private bathroom, Conditioner, Hairdryer, Shower cap

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Dining area, Sitting area, Sofa, Desk

Bedroom

Childrens' cribs, Alarm clock, Linens

Kitchen

Coffee machine, Dining table

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow, Feather pillow

Pool and Spa

Pool towels
Traditional King Room with Adapted Tub - Mobility Accessible
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
1 Queen bed(s) Bed
Traditional King Room with Adapted Tub - Mobility Accessible

Accessibility

Adapted bath

Bedroom

Childrens' cribs
Traditional King Room with Roll-in Shower - Mobility Accessible
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
1 Queen bed(s) Bed

Accessibility

Roll-in shower

Bedroom

Childrens' cribs
Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
1 Queen bed(s) Bed

Accessibility

Roll-in shower

Bedroom

Childrens' cribs
Traditional Room with Two Queen Beds and City View - Hearing Accessible
Room Type: Quad
2 Queen bed(s) Bed

Accessibility

Hearing accessible
Traditional King Room with City View - Hearing Accessible
Room Type: Double
1 King bed(s) Bed

Accessibility

Hearing accessible
Traditional Room with Two Queen Beds, City View and Roll-in Shower - Mobility and Hearing Accessible
Room Type: Quad
2 Queen bed(s) Bed

Accessibility

Hearing accessible, Entire unit wheelchair accessible, Roll-in shower
One-Bedroom Bayview King Suite with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible
Room Type: Suite

Accessibility

Hearing accessible, Entire unit wheelchair accessible, Roll-in shower
Traditional King Room with City View and Bathtub - Mobility and Hearing Accessible
Room Type: Double
1 King bed(s) Bed

Accessibility

Hearing accessible, Entire unit wheelchair accessible, Adapted bath
Traditional Room with Two Queen Beds, City View and Bathtub - Mobility and Hearing Accessible
Room Type: Quad
2 Queen bed(s) Bed

Accessibility

Hearing accessible, Entire unit wheelchair accessible, Adapted bath
Check Hotel Availability
Nightly rates from:
USD US $342
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